FAQ

FAQ

  1. Where is Global Toys located?
    Global Toys is located at:

Unit-3, Lawrence House, Derby St, Cheetham Hill, Manchester M8 8AT, United Kingdom

You can also visit us online at globaltoys.co.uk.

  1. What products do you sell?
    We offer a variety of products including:

Toys
Joke & novelty items
Gifts
Shells & seaside souvenirs
Accessories
Seasonal items

Product availability may change throughout the year.

  1. How long does shipping take?
    Estimated delivery times:

Economy Shipping: 5–8 business days
Standard Shipping: 3–4 business days

Orders are usually processed within 1–3 business days.

  1. Do you provide tracking information?
    Yes. Once your order has been shipped, you will receive a tracking number by email.

  2. What payment methods do you accept?
    We accept:

Visa
Mastercard
American Express
Apple Pay
Google Pay
Maestro
Discover
Diners Club
Shop Pay
UnionPay

All payments are processed securely.

  1. Can I return my order?
    Yes. We offer a 30-day return policy for eligible items.

Returned products must be unused, in original packaging, and accompanied by proof of purchase.

  1. What should I do if my order arrives damaged?
    Please inspect your parcel upon delivery.

If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue quickly.

  1. Can I change my shipping address after ordering?
    Address changes are only possible before the order has been dispatched.

Please contact us as soon as possible if you need to update your address.

  1. Do you ship internationally?
    Shipping availability depends on the destination country and shipping provider availability at checkout.

  2. How can I contact customer support?
    If you have any questions before or after placing an order, our support team is here to help.

Global Toys
Unit-3, Lawrence House, Derby St, Cheetham Hill, Manchester M8 8AT, United Kingdom

Phone: +44 14 1781 9644
Email: contact@globaltoys.co.uk